Customer Service Representative - State Farm Agent Team Member
DeRidder - LA
Customer Service Representative - State Farm Agent Team Member
Full Time • DeRidder - LA
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2016 and currently lead a team of four. Before becoming an agent with State Farm, I spent three years working as a team member, gaining hands-on experience and building a strong foundation in the business. Our team brings over 75 years of combined experience, creating a knowledgeable and supportive environment that is deeply focused on serving customers the right way - one policy at a time.
Outside of work, I enjoy spending time with family, being outdoors, and staying active through sports. I’m heavily involved in the community through multiple charitable organizations and serve on the Chamber. Staying engaged locally and giving back is an important part of who we are as an agency.
For our team, we offer group life insurance, PTO, holiday pay, a Simple IRA, and health benefits.
Our office is fast-paced and highly customer-focused. I’m looking for someone who is motivated, competitive, organized, and committed to delivering a strong customer experience. If you thrive in an environment where you’re challenged to perform, supported by an experienced team, and focused on making a difference for customers every day, this could be a great fit for you.
ROLE DESCRIPTION:
I opened my agency in 2016 and currently lead a team of four. Before becoming an agent with State Farm, I spent three years working as a team member, gaining hands-on experience and building a strong foundation in the business. Our team brings over 75 years of combined experience, creating a knowledgeable and supportive environment that is deeply focused on serving customers the right way - one policy at a time.
Outside of work, I enjoy spending time with family, being outdoors, and staying active through sports. I’m heavily involved in the community through multiple charitable organizations and serve on the Chamber. Staying engaged locally and giving back is an important part of who we are as an agency.
For our team, we offer group life insurance, PTO, holiday pay, a Simple IRA, and health benefits.
Our office is fast-paced and highly customer-focused. I’m looking for someone who is motivated, competitive, organized, and committed to delivering a strong customer experience. If you thrive in an environment where you’re challenged to perform, supported by an experienced team, and focused on making a difference for customers every day, this could be a great fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Seth Joubert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $45,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in 1339 N. Pine St. DeRidder, LA 70634.
- Our office is open .
- I am a proud graduate of Louisiana Tech University.
- We currently have 4 team members at our agency.
- We have 50 years years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, and Legion of Honor
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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